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Furniture & Home Improvement Ombudsman

The Furniture & Home Improvement Ombudsman is an independent, not-for-profit, government-approved organisation set up to help resolve disputes and raise standards.

The highly-trained staff provide impartial Alternative Dispute Resolution (ADR) services to consumers and businesses, helping both sides reach a fair and reasonable outcome, which is binding on our members.

We are delighted to work with the Ombudsman to promote the opportunities through membership.

Follow the link to enrol on the latest seminar - The Impact of Brexit on Consumer Law.


Appointment to the FIRA Council

I am delighted to announce that I have been appointed to the Council at the Furniture Industry Research Association.


New Group - Women in Office Design

I was delighted to be asked to be the Moderator for a new group - Sustainability and the Circular Economy - within Women in Office Design.

With over 30 years’ experience in marketing, sales, PR and journalism in the office / workplace sector, I have a focussed interest in the latest developments in sustainability and the circular economy.

As a founder member of Amaryllis and Board director for over 15 years, the Company was ground breaking in its approach to sustainability. Originally founded to target the emerging Private Finance Initiative (PFI), Amaryllis specialised in Furniture, Fittings and Equipment including product specification and supply, reuse and renovation as well as support services including porterage, removals and onsite repairs. The Company’s customer base included major, long term contracts primarily in the public sector, such as the Department for Work and Pensions, Ministry of Defence, Ministry of Justice, NHS as well as major corporate clients with British Airways being the most prominent.

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